This shipping policy applies to all orders placed on watersfilter.com, operated by WatersFilter (a brand of Signature Stitch Private Limited).
Where We Ship
We currently ship to all 50 US states. International shipping may be available — contact us for details.
Where Orders Ship From
WatersFilter fulfills US orders through our partner warehouse in Boca Raton, Florida. Depending on product availability, some orders may ship from our India facility. In either case, the estimated delivery time shown at checkout applies.
Processing Time
Orders are processed within 1–2 business days of payment confirmation. Orders placed on weekends or US public holidays are processed the next business day.
Estimated Delivery Times (United States)
- Standard Shipping: 3–7 business days
- Expedited Shipping: 2–3 business days (where available)
Shipping Costs
Shipping costs are calculated at checkout based on your location and order size. Free shipping may be available on qualifying orders — check the product page for current offers.
Order Tracking
Once your order ships, you will receive a tracking number by email. You can also track your order at: watersfilter.com/tracking-order
Delays
Occasional delays may occur due to carrier issues, weather, or high volume periods. If your order has not arrived within the estimated window, please contact us at customersupport@watersfilter.com.
Lost or Damaged Orders
If your order arrives damaged or is confirmed lost by the carrier, we will send a replacement or issue a full refund. Contact us within 7 days of the expected delivery date.
Contact Us
Email: customersupport@watersfilter.com
US Phone: +1 (203) 788-2378
WhatsApp: Available on our website